outlook 2007 downloading problem

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poorITstaff



I have two outlook user having same problem that the downloading of pop3 email from server is not complete and may skip a random message in between . It happen occasionally and repeat happening again.

For example, i click send/receive icon, it download 2 email, one timed 2pm, another timed 4pm. And next time i click the send/receive icon again , there will be an email stated 3pm received by the server in the message header. Seems like the outlook skip downloading one email in between.

I would like to know how outlook track the downloading of email from the server. Any log on the history of downloading? Or how the outlook indexing its inbox.

Both pc is office 2007 on Window Vista.

This is an important and urgent problem need your precious assistance.

 
P

poorITstaff



It is already outlook 2007 SP2 MSO (12.0.6535.5002).

I could turn off the symantec antivirus outlook protection add-ins in the outlook, but i need a long time to test whether it works because the problem happens occasionally.

May be one month these user not complaining consider the method works.

 
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