Tired of sync issues: There was an error synchronizing your folder hierarchy. Error : 8004100d.

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CEMerrit

So tired of having sync issues with hotmail and outlook connector..... I'm trying to use Act and Linkedin Outlook Tool with outlook 7 and my hotmail.com account. My outlook file get corrupted and then I can't sync. Part of error log pasted below.

OS Name Microsoft Windows XP Home Edition

Version 5.1.2600 Service Pack 3 Build 2600

Application name Outlook (2007)

Version 12.0

Build 6539

Product ID 81599-855-1677106-65017

Language English (United States)

Application Path C:\Program Files\Microsoft Office\Office12\

System Language English (United States)

Mail Support Not Available

Current folder Sync Issues

Current item TechAmerica RESCHEDULED VA-HIPAA Certification Meeting - October 6, 2010

This goes on and on:

20:45:02 Error Synchronizing Message

20:45:02 Error with Send/Receive.

20:45:02 Error Synchronizing Message

20:45:02 Error with Send/Receive.

20:45:02 Error Synchronizing Message

20:45:02 Error with Send/Receive.

20:45:02 Error Synchronizing Message

20:45:03 Error with Send/Receive.

> ..

22:50:23 Error Synchronizing Message

22:50:23 Error with Send/Receive.

22:50:23 Folder Collection Sync Key: 0{36cfd35e-676c-49cc-9393-3ffe0ac9176f}1473

22:50:23 Message Collection Sync Key: 0{b482362c-a80b-460d-9112-6b542460d873}1454

22:50:26 Synchronizing server changes in folder 'Personal Calendar'

22:50:26 Synchronizing server changes in folder 'Contacts'

22:50:26 Synchronizing server changes in folder 'Drafts'

22:50:27 Synchronizing local changes in folder 'Inbox'

22:50:33 3 item(s) changed read-state in online folder

22:50:33 1 item(s) moved to online folder 'Deleted Items'

22:50:33 Error Synchronizing Message
Error: 1133
Server Command: CHANGE

22:50:33 Server Id: A64C15D5-ABBD-11DF-BED9-00215AD9DFC6

22:50:33 Error with Send/Receive.

22:50:36 Synchronizing server changes in folder 'US Holidays'

22:50:36 Synchronizing server changes in folder 'Birthday calendar'

22:50:36 Synchronizing server changes in folder 'HC2Read'

22:50:36 Synchronizing server changes in folder 'HIMSS10 adv'

22:50:36 Synchronizing server changes in folder 'JobSearch'

22:50:36 Synchronizing server changes in folder 'HIMSS10'

22:50:36 Synchronizing server changes in folder 'Save 60'

22:50:36 Synchronizing server changes in folder 'IW_WP'

22:50:36 Synchronizing server changes in folder 'Match'

22:50:37 Synchronizing server changes in folder 'Interview'

22:50:37 Synchronizing server changes in folder 'ACOS'

22:50:37 Synchronizing server changes in folder 'Investments'

22:50:37 Synchronizing server changes in folder 'Mortgage'

22:50:37 Synchronizing server changes in folder 'Purchases'

22:50:37 Synchronizing server changes in folder 'Navigatio'

22:50:37 Synchronizing server changes in folder 'obama'

22:50:37 Error Synchronizing Message
Error: 1133
Server Command: CHANGE

22:50:37 Server Id: 3E8559BB-994E-4A54-8ADC-BEC9EAD5DCFD

22:50:37 Error with Send/Receive.

22:50:37 Synchronizing server changes in folder 'Sent Items'

22:50:37 Synchronizing local changes in folder 'Deleted Items'

22:51:20 1 item(s) changed read-state in online folder

22:51:20 1159 item(s) deleted in online folder

22:51:20 Synchronizing server changes in folder 'Junk E-mail'

22:51:20 Done

22:51:21 Synchronizer Version 14.0.5117

22:51:21 Synchronizing Mailbox 'merritt927@hotmail.com'

22:51:21 Synchronizing Hierarchy

23:01:24 Error with Send/Receive.

23:01:24 There was an error synchronizing your folder hierarchy. Error : 8004100d.

23:01:24 Canceled
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Once you've tried all typical troubleshooting steps and it still fails, open a support incident with Microsoft. Go tohttp://support.microsoft.com/ph/14864#tab0 and click the link under Get Help Now. If you need to enter a Product ID, enter the Product ID from Outlook, not the Connector.

 
C

CEMerrit

Where can I find all the " typical troubleshooting steps" ?

It seems I keep getting the following errors.... can you tell me what these codes mean?

9:09:41 Synchronizing server changes in folder 'Inbox'

9:09:42 Error Synchronizing Message
Error: 2329
Server Command: CHANGE

9:09:42 Server Id: 8EFD110A-3FB6-11DF-9326-00215AD73EBE

9:09:42 Error with Send/Receive.

9:22:26 Synchronizing server changes in folder 'Inbox'

9:22:27 Error Synchronizing Message
Error: 1133
Server Command: CHANGE

9:22:27 Server Id: 8EFD110A-3FB6-11DF-9326-00215AD73EBE

9:22:27 Error with Send/Receive.
 
C

CEMerrit

Where can I find all the " typical troubleshooting steps" ?
 
C

CEMerrit

Is there a KB document that discusses how to troubleshoot/repair MS OL 2007 and MS connector issues?
 
S

Sachin Shetty

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