My outlook 2010 suddenly stops recognizing url link... when I mouse over it, it says, "click to follow link". When I try that, it gives an error msg that says it does not recognize file format and needs to know what program to open the file with... when I select the option to "go on web to search for the right program".. it still does not fix the problem. I have this new laptop with Windows 7 (and Outlook 2010) for over 2 months. It used to work and I don't know whether I accidently changed a setting... please help. thanks.