OWA freezing after login, must hit F5 at least once to make interactable

Status
Not open for further replies.
J

JW AP

My organization is having a strange problem with the new " Outlook WebApp" I can't seem to find discussed anywhere else. When students log in, the inbox page appears normal but it acts like a static image. Nothing can be clicked. I believe in most cases links don't act as links, as in the cursor doesn't change to a pointing hand when hovering over them.

Other times, which I haven't caught on my own logins yet, people can only open the first email message and interact with it.

This has been known to occur in Internet Explorer 7 and 8, Google Chrome and Firefox (probably 3). We can find no way to reproduce the issue.

What we have found to fix the problem is either to hit F5 as many times as needed (usually once) or to set IE8 to Compatibility View Mode.

This is not a serious problem but we have hundreds of people regularly using the program.
 
T

Tom Vanopoulos

Are you running Exchange 2010 RTM or with SP1?

Using IE and when this occurs do you notice a script error occurring? Usually if one is occurring with IE it will show in the bottom left of the status bar.

Tools > Internet Options > Advanced and ensure that the option is unchecked 'Disable Script debugging' and try to repro the issue again.

If a scipt error is occurring, paste the details here.

MCITP: Enterprise Messaging Administrator 2007/2010 | MCITP: Server Administrator | MCTS: Windows Server 2008 Applications Infrastructure, Configuring | MCP | MCDST
 
G

Gen Lin

Hi,

If the problem happen on all clients, please try to create a OWA virtual directory.

1. Open exchange management shell, type:

Remove-OwaVirtualDirectory -identity " owa (default web site)"

2. Then create a new OWA:

New-OwaVirtualDirectory

3. Open Run, type iisreset to restart IIS related services.

If it is a Exchange 2003 server, please refer the following article to reset OWA virtual directory:

http://www.msexchange.org/tutorials/Resetting-OWA-Folder-IIS-security-permissions-Exchange-2003.html



 
J

Jdubadmin

We are running Exchange 2010 RTM

I have not been able to produce a script error. On our IS computers the problem rarely shows up, but it did for a little while today. On one computer (windows 7/IE8)I opened a second tab to the OWA website - on the first tab it was frozen but on the second tab it worked fine so I tried a third and fourth and they were both frozen?

We have had some success with turning off protected mode or adding our site to trusted sites in IE8 windows 7 but there are inconsistencies in what will fix the problem. Some users are working fine and then for a day they are frozen. This happens internally and externaly through our Sonicwall UTM. Only about 5-10% of users have had this issue. Some users install Firefox and it works and some have problems in Firefox as well.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
P OWA Settings->Calendar->Events from Email; Setting changes do not hold Using Outlook 1
G How to have domain client use owa server instead of exchange server while connect to network Using Outlook 1
J OWA vs. Outlook 2016 Bandwidth Exchange Server Administration 1
O Synchronize safe persons Outlook 2016 -> Outlook Web Access (OWA) Using Outlook 30
C OWA External Access - No URL / URL Invalid Exchange Server Administration 2
Diane Poremsky New Office365 Feature: URL Preview in OWA New Slipstick.com Articles 0
J IPAD Outlook OWA App - Help using Exchange 2007 Using Outlook 4
S Cannot disable OWA light Exchange Server Administration 5
J Stuck using OWA Exchange Server Administration 0
T Outlook Calendar Sync MY GOAL: see work calendar on home desktop w/o OWA Using Outlook 2
T Sync OWA? Exchange Server Administration 0
O Multiple simulteniously opened OWA 2010 accounts in one browser work fine ! Using Outlook 3
S Newly added user doesn't show up in GAL but available in OWA, Using Outlook 0
B Customize OWA page to open in a new window when logging in Exchange Server Administration 1
B OWA Calendar Views not available Exchange Server Administration 2
O outlook 2010, owa, exchange Exchange Server Administration 2
B Searching OWA Additional Mailbox - in which Secondary folder is the email? Using Outlook 1
D OWA and Windows 8 Exchange Server Administration 1
Z OWA Mailbox unavailable Exchange Server Administration 2
G Outlook 2013: Getting meeting invites in OWA format Using Outlook 9
R Lost Outlook 2007 message found in OWA Using Outlook 4
D OWA Send invitation AS (not from) Exchange Server Administration 1
E OWA phones home too much? Exchange Server Administration 1
S Cannot open any attachment from OWA Exchange Server Administration 2
T Syncing OWA 2010 to Outlook 2007 Exchange Server Administration 15
R OWA can't delete mail Exchange Server Administration 8
J Outlook and owa access Using Outlook 1
S Track emails in OWA Exchange Server Administration 1
T OWA and post dating Exchange Server Administration 1
S Unable to Sync Phones but OWA connects Exchange Server Administration 1
B [SOLVED] Forced to type Domain/username for OWA 2003 with IE 7 or 8 Exchange Server Administration 3
M Attachments cannot be opened in Outlook, OWA works fine Using Outlook 2
T OWA Folders Using Outlook 0
A Managing GAL via OWA Exchange Server Administration 5
J Mail read in OWA won't appear in Outlook Exchange Server Administration 1
1 mobile OS or apps for sync of all OWA/exchange PIM functions Exchange Server Administration 3
A OWA Certificate Expired Issue Using Outlook 1
C OWA 2010 Nicknames Multiply Using Outlook 3
S Signature size limit for OWA / Exchange 2010 Exchange Server Administration 10
T Military OWA on Outlook Using Outlook 1
T owa Exchange Server Administration 2
M Exchange 2010 OWA Redirect with Authentication Across AD Site Exchange Server Administration 1
J OWA 2010 Sp1 custom themes Exchange Server Administration 2
L User not shown in Adressbook but is shown in Adressbook using OWA Exchange Server Administration 6
K OWA breaks after moving mailbox to exch 2010 Exchange Server Administration 6
J Missing options in OWA Premium 2007 for some users Using Outlook 0
B OWA 2010 FBA Exchange Server Administration 2
S Owa failed to initialize after install of rollup 2 for Exchange 2010 SP1 Exchange Server Administration 9
N OWA: email flags not showing Using Outlook 1
B OWA 2010 without SSL Exchange Server Administration 7
Similar threads








































owa










Top