Exchange 2007 SP1 - VIP User Quota issues (urgent help required)

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Z

Zahir Hussain Shah



Scenario:

My Database for VIP users is having the below Limits:
Issue warning at (kb): 950000
Prohibit send at (kb): 1000000
Prohibit send and receive at (kb): 1000000

[PS] C:\Documents and Settings\009944>Get-Mailbox ealmansoori | fl *Quota

ProhibitSendQuota : unlimited

ProhibitSendReceiveQuota : unlimited

IssueWarningQuota : unlimited

RulesQuota : 64KB

Question: We can see the changes in Exchange Management shell, by running the above command, the the problem we are facing is that these changes are not affecting on the user level, means users are still complaining that when anyone is sending them an email, so it is getting bounced back.

I red on the documentation that the only solution is to restart the Exchange Information Store Service, or wait for two hours to take the changes being affective on user level, but we have SINGLE EXCHANGE 2007 SP1 SERVER, AND DUE TO THIS WE CAN NOT TAKE RISK FOR RESTARTING SERVICE.

CAN ANYONE TELL ME, WHY EVEN AFTER TWO HOURS, USERS ARE COMPLAINING THAT NO ONE CAN SEND EMAIL TO THEM, ALTHOUG AFTER TWO HOURS, DATABASE OR CLIENT LEVEL QUOTA SHOULD BE APPLIED AND RESOLVE THE PROBLEM?

Zahir

Zahir Hussain Shah Infrastructure Practice Consultant " Messaging & Unified Communication Engineer SMTP: zhshah@live.com | HTTP: www.zahirshahblog.com | Voice: 0092-50-8249903 Visit my blog for Exchange, AD & OCS Solutions: http://zahirshahblog.com
 
G

Gulab Mallah



Well unfortunatley there is no other way, as far as i know you will have to restart the Information Store service.

-Gulab
 
F

Frank.Wang



Hi Zahir,

If users are running Outlook with Cached mode, there is little influence to restart the Information Store service.

What's the "UseDatabaseQuotaDefault" of the user's mailbox? Is it True ?

You can run the cmdlet Get-Mailbox ealmansoori | fl *Quota*

Frank Wang
 
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