Outbound HoTMaiL gets stuck in Outbox when sending via Outlook 2003 using Outlook Connector

  • Thread starter Hoping for The Solution
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H

Hoping for The Solution



Using Outlook 2003 SP3 with Outlook Connector 32bit (14.0.5117.5000) and it's worked for years (and Outlook mail still seems to send fine.)

If I've got one stuck in my Outbox, I keep getting messages when I launch Outlook that say I stil have unsent messages in my Outbox and asking if I still want to quit (which I do because they won't send). When I launch Outlook the next time, I get the message that [username]@hotmail.com didn't close properly last time and needs to be checked. It takes a while to do, even though there's not much mail in my Outlook (more on the web interface, if they're being compared.)

I read in these postings that emails over 4MB create a problem so I moved some that had big attachments out of my Hotmail "Sent Mail" box in Connector.

In the "Detailed Report" off the "Server Status" tab in my Status Bar when my hotmail address is highlighted says:

Outlook Hotmail Connector Version 14.0.5117.5000

Account: [username]@hotmail.com

Signed in successfully at 10/13/2010 2:12:35 AM

Mail: Last successfully refreshed at 3:56 AM.

Calendar: Last successfully refreshed at 3:56 AM.

Contacts: Last successfully refreshed at 3:56 AM.

Errors :

Time: 10/13/2010 2:13:13 AM
Error in Mail
Error with Send/Receive.
Look for a log in the Sync Issues folder.

Time: 10/13/2010 2:13:13 AM
Error in Mail
Error with Send/Receive.
Look for a log in the Sync Issues folder.

[And another for each time I hit "Send/Receive" button]

H-E-L-L-L-L-P ! ! !
 
B

Brian Tillman



What do the messages in Sync Issues say?

If this happened to me, I'd remove the account, restart Outlook, then re-add the account. If that didn't help, I'd remove the account, stop Outlook, uninstall and reinstall the Outlook Connector, re-add the account and try again.
 
H

Hoping for The Solution



Thanks Bill.

It seems to be a moving around on me now. I'm also having trouble sending directly from Outlook. Any other thoughts in that instance?

AND, I haven't had access to the box yet to try, but will keep you posted. Do I have to worry about getting another set of hotmail inboxes/sent mail/ etc. if I uninstall and reinstall?
 
H

Hoping for The Solution



Hey Brian,

I can't find the Sync Issues folder. I searched the C drive and found nothing. Any ideas for me?

Thanks again!
 
B

Brian Tillman



You said you were using the Outlook Connector. That means that you're using Outlook. The Sync Issiues folder isin Outlook, under the Hotmail account folders.

When using the Outlook Connector, data is kept on the server so you can delete the account in Outlook without worrying about losing any data. It's still all on the server and will reappear when you recreate the account in Outlook.
 
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