Problem with Word 2010 and Outlook 2010 after installing today's MS updates

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J

JayDeeKay

I have been using MS Ofice 2010 udner Vista and Windows 7 without problem. After I installed the latest MS Updates today, Word 2010 and Outlook 2010 no longer work. Excel and PowerPoint 2010 seem unaffected.
Word loads into memory OK but then crashes with the useless error message "Word has encountered a problem." Clicking on the Show Help button results in an equally useless explanation about a "a problem saving the file - lack of space on the disk or diskette(!!)" - despite the fact that I was opening, not saving, a file. Happens with all existing .docx or .doc files.
The behavior of Oultook 2010 is even more bizarre. It crashes during startup with the message, "The application was unable to start correctly (0x80000003)."
I have attempted the following:
1. Fix the installation using the Outlook 2010 installation disk. No luck.
2. Uninstall Office 2010 and do a full reinstall of all components. Ditto.
It seems that the Windows update today fouled something up. :-(
Help!
J
 
S

Surya Prasad Vemulapalli



The installation seems to be damaged. Use the Fix It tool from the article below to uninstall all the installed components Office. Once done reinstall and verify the status.

Note: Ensure to have the disc and the product key to reinstall office.

www.support.microsoft.com/kb/290301
 
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