Outlook 2003 personal folder downloading from Exchange 2003 Some email blank, some email ok, but when return to read again some are blank.

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John D B

Outlook 2003 personal folder downloading from Exchange 2003. Some email blank, some email ok, but when return to read again some are blank. Added copy forwarded by rule to another account all ok. Running Symantec Endpoint Protection. Ran Outlook repair. Ran scan on pst. Still happens. Have received - ok, reply - ok, they reply back - blank.
 
B

Brian Tillman



The first thing to try is to get the Norton product out of the way. Norton products are notorious for not playing well with Outlook. Uninstall it completely and reinstall it without any mail scanning, then test again.

By the way, don't use a PST as the delivery location when using an Exchange account. Leave the delivery on the mailbox and use Cached Exchange mode.
 
J

John D B



I'll have remote access to the computer over the weekend. I will do the uninstall / reinstall suggested.

I have a number of people on the network, most downloading to a PST. Reason is they are a law firm and a number of the attorney's do keep their email on the exchange server, but they keep everything and use up huge amounts of storage. Is there some big negative to using the PST as a delivery location?
 
J

John D B

I did do the uninstall of Symantec and reinstalled. Turned off email scanning. Good for one day and today had more blanks. So today I moved the delivery location to the Exchange Server. We will see if that helps.
 
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