Outlook 2007. Error message Outlook.pst cannot be accessed

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Sarah54B

I've used Outlook 2007 on the same laptop for several years. Suddenly, when I tried to open up today, I received an error message saying the outlook.pst file couldn't be accessed. I can see the file on my computer and all the right permissions seem to be ticked so not sure what to do next.
 
E

Ezil Vinoth



Verify if Outlook is running in the Compatibility mode using the following steps:

For Windows Vista 64bit:

C:\Program Files(x86)\Microsoft Office\Office12\ > right click on Outlook (.exe)> Properties > Compatibility > uncheck "Run this program in compatibility with" > OK

For Windows Vista 32bit:

C:\Program Files\Microsoft Office\Office12\ > right click on Outlook (.exe) > Properties > Compatibility > uncheck "Run this program in compatibility with" > OK

If the above step does not help, restart the computer in Clean-boot and verify if outlook opens without any error.

Note: Restart the computer in normal mode after troubleshooting.
 
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