Please forgive me for not being very techy savvy. I know enough to be dangerous. I am the Executive Director of a small start up nonprofit. The problem I am having that nobody from Comcast of Godaddy seems to be able to help with is about 1 out of every 20 people that I send emails to from my Passionwerx@comcast.net or firstname.lastname@example.org get a error message when they try to reply to me. It is very frustrating to me because it has been going on so long, also because I never know who does and doesn't have the problem. Sometimes people dont even get error messages, they just reply to me and it does not come through to me. The only thing I have found somewhat consistent about it is I believe it happens only when people are using Outlook. I don't use Outlook, I am using the Comcast SmartZone. Unfortunately this is having a very negative impact on my effectiveness as the leader of a startup business. Can anyone help?
Thank you in advance.