Office Outlook has encountered a problem and needs to close.

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G

GTSI



This message appears in a large box AFTER I have closed Outlook and then come back to the computer. There is a checked box for "restart outlook." ALSO a choice to send an error report.

The operating system is XP SP3 and it is Outlook 2003 SP3

thanks
 
N

Niranjan I K



Try opening Outlook in application safe mode and check if the issue occurs. To open Outlook in application safe, click start > All Programs > Microsoft Office > Press and hold the Ctrl key and click "Microsoft Office Outlook 2003". If everything works fine in Outlook safe mode, then disable the add-in(s). For information on disabling add-in(s) in Outlook check the Microsoft link below.

http://office.microsoft.com/en-us/outlook/HP052427821033.aspx

If the issue still exists, try to create a new profile and then open Outlook, for more information on creating a new profile check the Microsoft link below.

http://support.microsoft.com/kb/829918
 
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