cannot access outlook.pst Office 2010 Win 7

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nathang

Member
I need to run scanpst but Win 7 will not allow me to access the folder chain (from "documents & settings" down) to open the folder containing outlook.pst.


I am signed in with administrator privileges but Windows 7 won't allow me to change the security or sharing settings for this folder or subfolder. Any ideas?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
in win7, the path is not under documents & settings, that is just a pointer for older programs who hard coded the path to docs and settings.


paste one of these lines in the path field and press enter to jump to the default location.




Use %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook or %localappdata%\Microsoft\Outlook




for more information, see http://www.outlook-tips.net/beginner/scanpst.htm
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
BTW, if you made the profile in Outlook 2010, the pst might be in My Documents\Outlook Files. That's the default location for POP3, archive, and psts you create. IMAP, Hotmail, and cached Exchange still use the old location under appdata.
 
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