Unable to use Outlook 2010 on xp

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K

kamikazychris



Hi I have just downloaded office 2010 & get the following error when trying to use outlook:

appname:eek:utlook.exe appver:14.0.4760.1000 Appstamp: 4ba8fefd

modname: outlook.exe modver: 14.0.4760.1000 Modstamp: 4ba8fefd

fDebug: 0 Offset: 00009acd

I have no idea what any of this means all help much appreciated.
 
S

Steven Moede



Does Outlook 2010 start in safe mode?

How to:

Select Start | Run

Type: outlook.exe /safe

OK button


"kamikazychris" wrote in message news:149c38fa-4918-40b2-9dc9-7451ed1e5e8b@communitybridge.codeplex.com...

Hi I have just downloaded office 2010 & get the following error when trying to use outlook:

appname:eek:utlook.exe appver:14.0.4760.1000 Appstamp: 4ba8fefd

modname: outlook.exe modver: 14.0.4760.1000 Modstamp: 4ba8fefd

fDebug: 0 Offset: 00009acd

I have no idea what any of this means all help much appreciated.
 
H

Harry Yuan



Hi,

Try the troubleshooting step mentioned in the link below and check.

You may receive an error message and Outlook does not start when you try to start Outlook on a computer that is running Windows XP

http://support.microsoft.com/kb/252304
Regards,

Harry
 
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