Outlook Removing Attachments

Status
Not open for further replies.
G

GaryCox



We have an issue with Outlook 2003 whereby it is stripping attachments from emails being recieved from a client.

2 users were sent an email from a client which had a PDF file attached. when they checked the email in there Outlook client the email had been recieved and was the correct size but there was no attachment. both of the associates have blackberry devices and could see the attachment on them.

If they forward the email from their blackberry to themsleves they recieve the email with the attachment. We use Mail Marshal to filter all incoming emails and have confirmed that this has not stripped the attachment and also confirmed that Exchange is not stripping the attachment.

i cannot find any options in Outlook that would strip the attachment, also normaly when outlook strips an attachment it would display a banner bar advising that it has stripped the attachment and give a reason but it is not doing that

Can anyone help?
 
B

Ben M. Schorr [MVP]



What anti-virus software are you using? Probably it's stripping the attachments.

What kind of e-mail account is it? POP3? Exchange? Hotmail? Something else?
 
G

GaryCox



We run Mcafee Anti viruis and i can confirm that this is not stripping the attachemnt. as stated above these users are running Outlook 2003 with a exchange account. we also have a mail filter in place and we have confirmed that the attachment is not being stripped here.

The attachment is definatley being stipped once it hits the Outlook Client on there machines
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
R Outlook is NOT removing attachments. Using Outlook 4
K Removing outlines from outlook calendar Using Outlook 1
L Outlook 2007 - How to remove account without removing mail folders? Using Outlook 4
R What to backup before removing Outlook 2010? Using Outlook 4
V Outlook problem after removing avast Using Outlook 1
J Removing FW: and RE: from Outlook email Subject field Using Outlook 3
K Removing words from the Spell Check Dictionary on Outlook 10 Using Outlook 2
O "Orphaned" OST file due to removing hotmail profile from Outlook account settings. Using Outlook 2
P outlook 2008 search box criteria couldn't be saved Using Outlook 2
pcunite Outlook 2019/O365 Build 13127.20408 errors when using MAPI calls Using Outlook 1
C Outlook with Office365 - search across account, by date rate, in multiple folders - how? Using Outlook 1
D Outlook 2010 Outlook in Windows 10 keeps asking for user name and password repeatedly Using Outlook 14
S Outlook mail adressing stops after first match in GAL Using Outlook 0
A Apply Selected Emails to outlook rules and Run Rules Using Outlook 5
T Changing Sent Items location in Outlook 2019 Using Outlook 0
J How do I disable advertising in Outlook 2019? Using Outlook 10
S Outlook (2016 32bit; Gmail IMAP) - Save sent message to Outllook Folder Outlook VBA and Custom Forms 0
L Unable to Sync Web/Android MS To Do with Windows Outlook Tasks Using Outlook 3
S Macro to move “Re:” & “FWD:” email recieved the shared inbox to a subfolder in outlook Outlook VBA and Custom Forms 0
S Outlook Macro to send auto acknowledge mail only to new mails received to a specific shared inbox Outlook VBA and Custom Forms 0
S Outlook Macro to move reply mail based on the key word in the subjectline Outlook VBA and Custom Forms 0
B Outlook Calendar not coming down from cloud Using Outlook 2
Terry Sullivan Sender's Name Doesn't Appear in the From Field on Outlook 365/IMAP Using Outlook 2
GregS Outlook 2016 Can I disable the Outlook Outbox? Using Outlook 2
P Outlook pst file is too huge with POP3. How to save more space? Using Outlook 4
D Outlook Contacts Notes Field Photos to Smartphone Using Outlook 0
Paula S. Outlook 2013 won't recognize new password Using Outlook 4
J Want to learn VBA Macros for Outlook. What book can you recommend? Outlook VBA and Custom Forms 2
A Backup Email Accounts On OutLook For Mac 2016 (Microsoft 365 subscription version) Using Outlook 0
J Time Zone Issues - Outlook Calendar and Webcal Feed Using Outlook 8
J Are the underlined letters in Outlook Reminders window supposed to work? Using Outlook 0
M Office 2016 Outlook is forgetting passwords Using Outlook 15
G How to add a folder shortcut to outlook quick access toolbar? Using Outlook 6
W Outlook WAS facebook but there is no info for old accounts Using Outlook 0
E Can one still buy Outlook (or Office) 2016? Using Outlook 6
G Add to Outlook Contacts - Point to non-default contacts folder Using Outlook 0
E Outlook view grouping keeps changing Using Outlook 3
Wayne Outlook locks up when opening "Manage Rules & Alerts" Using Outlook 3
G Personal Settings within Outlook Using Outlook 2
M Outlook 2013 reminder email by using Outlook vba Outlook VBA and Custom Forms 2
H Outlook 2019 Certificate error Using Outlook 2
B Outlook 2013 erratically deleting original file that is attached Using Outlook 0
V Outlook Forms: Formatting a Label with 2 different styles Outlook VBA and Custom Forms 1
M Outlook 2016 Outlook randomly unhides from taskbar Using Outlook 12
X Using Outlook 2013 and Outlook 365 Using Outlook 1
V Date and/or time error in Outlook Form Outlook VBA and Custom Forms 0
D Sending email from Office 365 alias in Outlook Using Outlook 3
B Spam folder not showing in Outlook Using Outlook 5
ThinkToday Calculate reply time of outlook mail Using Outlook 1
M Microsoft 365 Outlook keeps requesting password on Local Account Using Outlook 1
Similar threads


















































Top