I have Windows 7. I had this same problem with Outlook 2007 on my laptop and now have upgraded to Outlook 2010. I am NOT TECHNICAL! I've seen this problem elsewhere in your forums but the answers are too technical for me. Can someone give me a simple solution? I just want to connect Outlook with my hotmail account. I also get the box where I'm supposed to type in a Microsoft Exchange Server and my email address and " check name" . I had POP3 under Microsoft Server Exchange and that didn't work so I changed it to SMTP (whatever that means) but I don't know if it worked because I can't get past the first error message!! Help!