Linking e-mail messages to Business Contact Manager records does not save the attachments in the ema

  • Thread starter cruiseagent
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C

cruiseagent

For some reason when I link an email to a contact, it no longer saves any of the attachments that were in the email.
 
E

Ezil Vinoth

Were you able to save the attachment before?

Attachments to e-mail messages are not linked to records along with the e-mail messages. You can save an attachment as a file and then you can link the file to the communication history of the Business Contact Manager record.

Check the links below, might be helpful.

http://office.microsoft.com/en-us/outlook-help/linking-e-mail-messages-to-business-contact-manager-records-HP001112906.aspx

http://office.microsoft.com/en-us/outlook-help/about-e-mail-auto-linking-in-business-contact-manager-HP001164970.aspx
 
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