Outlook 2010 and the Iphone 3Gs sync

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I have Windows 7 with a 64 bit system. I previously had Outlook 2000 installed and it was horrible. I could not get it to receive my mail, the send/receive button wasn't there. Horrible. I assumed compatibility issues. I have an Iphone 3Gs and when I would sync, Outlook would be an option but I couldn't get Outlook 2000 to work so I never input any contacts or anything. I've been wanting to get it fixed where I could have all of my contacts/calendars and such in Outlook and update the phone from outlook. I downloaded a trial copy of Office 2010 with the Outlook. When I would go to sync my phone, Outlook was an option until I deleted Office 2000. Now I have the option of Google contacts, Yahoo Contacts or Windows Contacts. Under the Calendars it now says that there is no supported Calendar can be found. It says the same thing under the Email Accounts. Is there a way to fix this problem so that I can sync with 2010? Everything I have read on the internet says no. If it can not be fixed, is there a place that I can get a trial of Office 2007 with Outlook as I have read that 2007 works with no problems. Please get back to me on this. I have been working on this for most of the night and this morning and am so completely frustrated.



Karl Timmermans

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account

The place you need to be asking questions is with the vendor of the "sync" software (in this Apple). Contrary to popular belief, Outlook is in no way involved with any part of the sync process for any mobile "sync". That is completely controled by the vendor's sync software which uses Outlook data files.




Thanks for the reply Karl. The actual problem was, however with Outlook and the fact that when you go to download a trial version of Office 2010 you are automatically sent to a "click to run" version of the software. After I studied the internet enough to figure out the problem, uninstalled the original software and reinstalled the non click to run version that I had to actually seek out-everything worked perfectly. So, sorry, in this case it had absolutely nothing to do with apple. Maybe it sometimes does, but not in this case.

Karl Timmermans

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account

Guess it's a matter of perspective - the problem simply indicates that your sync software didn't work with the actual version of Outlook installed (in this case "O'2010 Click-to-run") - no different then some addins that explicitly don't work with 64bit Outlook or others that haven't been upgraded to work with O'2010 at all etc - in all cases, not an Outlook issue.

In short - the requirements of the software in question (i.e. the sync software in this case) were not met. Those are stipulations of the individual vendor's software product requirements. Outlook (or more specifically Microsoft) cannot know the requirements of every possible program that exists that interacts with Outlook either directly or indirectly.

However, will acknowledge that it's a well known fact that Apple sync doesn't work with CTR Outlook but CTR wasn't initially identified.

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