Social connector does not update contacts' pictures

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P

Paolone67

Hi,

I installed the Outlook Social Connector for Windows Live Messenger.

I noticed that, when a contact of mine changes his/her picture on Messenger, the picture shown in Outlook for this contact is not updated. Apparently Outlook keeps the picture in a cache that is not updated by the social connector.

Is it possible to force an update of the pictures shown in Outlook coming from a social network through the Outlook Social Connector?

Thanks in advance.

Plo
 
P

Paolone67

The picture has been changed some weeks ago. And, of course, I tried to restart Outlook. I also disconnected and reconnected to the social network.

I.E. is not as easy as it could seem.

Plo
 
P

Paolone67

None of the cases is applicable to the problem I have. In particular the case that deals with old pictures, is related to the pictures coming from Active Directory and not with the older pictures coming from the social network.

In order to solve the problem, I need to know:

where Outlook keeps the information on the pictures for contacts if and how it's possible to " flush" the cache of these pictures.

Regards.

Plo
 
R

Roady [MVP]

Switch to the Contacts Navigation and select the contacts folder representing the Social Network you are connecting to. You can modify or delete the contact here and eventually it should come back. If not, you can simply disconnect from the social network (delete its corresponding folder if needed) and then reconnect to it again so that it will redownload your contact list.

Robert Sparnaaij

 
P

Paolone67

OK. I was able to load the new pictures my contacts inserted. Unfortunately the old pictures are still there.

Is there anybody who knows where Outlook caches the pictures? I just want do flush the cache.

Thank you.

Plo
 
R

Roady [MVP]

It's being stored in the contact item itself and only 1 picture can be stored per contact. If you have this contact as a normal contact as well, you can expand the People Pane, hover on the image on the left and left and right arrows will become visible which allows you to browse through the various contact pictures.

Robert Sparnaaij

 
P

Paolone67

If I disconnect the PC from the network and open a contact that is a contact of mine both in Windows Messenger an Linked-in, I can still see all the pictures for the contact. This means that Outlook caches the pictures somewhere. And non only one picture but all pictures. The bug (in my opinion) is that Outlook keeps also the old pictures. I would like to delete the old picture coming from some social network and force Outlook to keep only the most recent. I would like to get rid o all dogs, cats, robots, horses, ducks, Simpson's characters that my contact decided in the past to put as their pictures and leave only the most recent.

Thank you.

Plo
 
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