Outlook will open "Briefly" and then get a white screen and shuts down. How do I get it working pro

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C

ChristopherW

Outlook will open " Briefly" and then get a white screen and shuts down. How do I get it working properly??? I have version 2007, running Vista
 
C

ChristopherW

Well, Mr. Ben, you seem to be the Genius of the day! By holding down the control key opened it right up. So, let me see if I can close/reopen, etc. Thanks for your comment!!!
 
C

ChristopherW

Ben or Anyone:

I tried what Ben suggested with Safe mode. However, this appears to be the " only" way it will open. I have to keep holding the control key every time I open Outlook or it will not open. Ideas? Thoughts?
 
N

Natasha Dsouza

If Outlook launches successfully in safe mode, there could be an add-in conflicting which is causing the issue.

Refer the steps below to check Add-ins and disable them manually :

Tools > Trust center > Add-ins > Manage > Com add-ins > Go

For more information on application safe mode refer the link below:

http://office.microsoft.com/en-us/help/HP101407921033.aspx
 
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