Outlook 2007 - Contact detail won't open

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M

MHH46

Using Outlook 2007 and Windows XP. All of my contacts are there. When I click on an individual contact, it won't open. When I put my mouse on the Outlook icon on the taskbar, I see the mini contact already opened. However I cannot mazimize the window. This has been happening for about a month. I have run the repair on the .pst file and also created a new profile. Nothing changed. Still can't open contact detail.
 
B

Ben M. Schorr [MVP]

Do you have, or did you have, dual monitors by any chance? Have you confirmed that the Contact inspector isn't hiding behind another window?

If you press ALT+TAB while you have a Contact inspector open (but hidden) are you able to access it that way?

 
E

Ezil Vinoth

How many contacts folder do you have? If you have more than one folder, are you able to open contacts from the other folder?

Are you able to click on calendar appointments and open it without any issues?

You can try to create a new PST file and make it default.

Create new PST file:

1. Open Outlook

2. Click on Tools> email account

3. Click on Data Files tab and click on Add

4. Click on ok and click on ok again and restart Outlook.

To make the PST default:

1. Open Outlook

2. Click on Tools> email account

3. Click on Data Files tab and highlight the second PST file and click on "set as default"

4. Click on close and restart Outlook.

Create a new contact, save it and try to open it, also move the contacts from old PST to this new PST contact folder and try to open and verify the status.
 
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