I'm trying to remove a bad reminder entry in Outlook. The reminder happened a long time ago but keeps reminding me and when I try to delete it it says can't and something about the start date being before the end date. Anyway, I found out how to delete it and have used it to take care of a few other users as well. All accept one user worked. When I login to MFCMAPI, select his mailbox and choose " Open Store" I don't get the " root container" I get " Root - Mailbox" and therefore no reminders. Actually if I go into that store I found reminders under " Finder" but that doesn't do anything. What am I doing wrong?