Recovering .sbb file that should be a .bcm file for Business Contact Manager 2010

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singleshot01

I recently had my laptop stolen....PITA!!! I had a decent backup of most of my files, but the one file I desperately needed was my Business Contact Manager .bcm file. My new laptop has Office Pro 2010 on it and I just downloaded Business Contact Manager 2010. The old laptop had Office 2007 w/BCM

When I checked my backup, the only file there was a .sbb file. I did some research and it seems that this might be my .bcm file I'm looking for, but is in the wrong file format. I tried using BCM's recover feature, but it didn't work.

I'd really like to recover this file and import it into BCM 2010, but don't know if it's compatible.

Any help is appreciated.
 
R

Roady [MVP]

The sbb-file is valid backup file. You can use it to restore your database in Outlook 2010 via;

File-> Business Contact Manager-> Back Up and Restore-> Restore-> browse to your sbb-file.

You'll then receive a notification that it will upgrade the database to the new version.

A bcm-file is an export file; I would not recommend using that for backup/restore purposes but only for merging with existing data.

Robert Sparnaaij

 
S

singleshot01

I went to try what you suggested and when I try to launch BCM, I get the following message:

" The set of folders cannot be opened. Store not configured."

Now what??
 
R

Roady [MVP]

At what point did you get this message? Did it mention that the restore has been completed?

Did BCM work before you did the restore?

Robert Sparnaaij

 
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