Outlook crashes with Not Responding during navigation

Status
Not open for further replies.
D

Deborah_O

Outlook stops responding during navigation from one feature, i.e. (mail) to another (calendar). I ran the Office Diagnostics and no problems were detected. It is the only office application that is hanging and causing. What can I do to improve the function/speed?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


Did this problem suddenly start this week? If so, uninstall the update KB 2412171. (http://www.outlook-tips.net/archives/2010/20101216.htm)

If its not a new problem or if removing that update doesn't help, close outlook and restart using the /resetnavpane switch:

At the Start search field on Vista or Windows7 Start menu or in the Start menu, Run command (Windows key + R), type

outlook.exe /resetnavpane

Then press Enter (or OK button) to restart Outlook.

Note: Make sure there is a space between the words.

For more information, see http://www.slipstick.com/problems/cant_start_outlook.asp
 
D

Deborah_O

Thank you so much! The problem was durring the past few days, therefore, I followed your instructions to uninstall the update. I'm pleased the action resolved my Outlook problem. I will keep this in mind, if I have issues after a major update, such as the one installed 12/14/10. Thank you again!
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
G Outlook'not responding' and crashes my new HP windows seven computer Using Outlook 1
D Outlook 2007 crashes when opening an email Using Outlook 2
O Outlook 2016 crashes at start Using Outlook 14
mrje1 Outlook 2016 Manual Email Account Setup, what is the Office 365 option etc., and Crashes Using Outlook 0
Diane Poremsky Outlook crashes when viewing HTML Messages New Slipstick.com Articles 0
Diane Poremsky Outlook Crashes When You Reply or Create a New Message New Slipstick.com Articles 0
J Outlook 2013 crashes saving VBA & clicking tools | digital signature Outlook VBA and Custom Forms 1
U outlook 2010 freezes/crashes when opening encrypted e-mails Using Outlook 0
R Outlook 2010 Crashes from the Global Address List Using Outlook 1
D Outlook 2007 crashes opening email with image links Using Outlook 4
M My outlook 2007 will not open, it just gets stuck and my computer crashes. Using Outlook 1
S Re: Outlook 2010 crashes when upgraded from Office 2007 Using Outlook 1
T Outlook 2010 crashes when upgraded from Office 2007 Using Outlook 1
P Outlook 2007 Crashes Opening Scheduling Assistant On Some Client PC's Using Outlook 2
O Re: OUTLOOK 2007 Crashes on startup Using Outlook 6
P Outlook 2010 calendar crashes when opened Using Outlook 11
T Outlook 2010 crashes when opening certain emails Using Outlook 17
M Outlook 2010 Crashes When Loading Add-Ins Using Outlook 6
E Outlook 2010 crashes when creating (reply) a message from a Meeting Using Outlook 6
T Outlook Connector crashes outlook! Outlook VBA and Custom Forms 1
M Outlook 2007 crashes with BCM BCM (Business Contact Manager) 1
S Outlook email to configure setup for each mail Outlook VBA and Custom Forms 0
witzker print-list-of-outlook-folders with sort posibility Outlook VBA and Custom Forms 7
witzker Open Contact missing in Outlook 2019 Using Outlook 2
D.Moore VB script to Digitaly Sign newly created outlook message Outlook VBA and Custom Forms 2
B Outlook 2016 Retail C2R keeps logging since update? Using Outlook 0
M outlook 365 trying to finish my sentences Using Outlook 0
D Outlook Address Book Using Outlook 0
B Emails get stuck in Outbox of Gmail IMAP in Outlook for Windows Using Outlook 0
C Not sync folders not found after MS Outlook 365 update Using Outlook 1
V Outlook 2016 Does Outlook-2016 (64 bit) work with iCloud for Windows ? Using Outlook 4
R Microsoft Outlook 2016 - Gmail not sending, asks for password for SMTP, tried different ports Using Outlook 23
V Outlook 2016 Outlook-2016 and iCloud for Windows - Problems Using Outlook 2
O VBA Outlook Message Attachment - Array Index Out of Bounds Outlook VBA and Custom Forms 0
K Imap PC Outlook + Android phone Using Outlook 1
GregS Outlook 2016 Move Outlook to new computer? Using Outlook 4
I Outlook 2003 shows html code when To: field is empty Using Outlook 7
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 1
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 2
C All Gmails don't show in Outlook 2019 Using Outlook 3
D Outlook 2007 vs. Outlook 2010 -- ToDo Bar Using Outlook 0
U Outlook 2016 Outlook 2016 sender name Using Outlook 1
T Compuserve, Yahoo, Oath2 and Outlook 2013 Using Outlook 4
E Work uses live accounts for emails for all employees. Can we use the outlook calendar to give the employees an universal work schedule calendar? Using Outlook 1
witzker Macro to move @domain.xx of a Spammail to Blacklist in Outlook 2019 Outlook VBA and Custom Forms 7
D Outlook 2007 on 365 Using Outlook.com accounts in Outlook 2
S Macro for other actions - Outlook 2007 Outlook VBA and Custom Forms 23
P outlook 2008 search box criteria couldn't be saved Using Outlook 2
pcunite Outlook 2019/O365 Build 13127.20408 errors when using MAPI calls Using Outlook 1
C Outlook with Office365 - search across account, by date rate, in multiple folders - how? Using Outlook 2

Similar threads

Top