Instant Search will only find items in ARCHIVE

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R

RobMcP



Hi,

Anyone help with this? (reposted from an incorrect forum)

My business partner cannot instant search for mails properly, if I try an instant search for a name Joe Smith, all mails to / from Joe smith are found, in ALL folders, not just the archive.

When my partner does this instant search Joe Smith, all results are displayed as Archive folder, this is not right it's not picking up all mails.

Instant search is enabled on her pc, so is indexing (set to 0) on her search options criteria, her inbox is checked as is her Archive folder and personal folders (same as me) yet her searching onluy picks up stuff in archive.

Can anyone say why this is?

Thanks
 
R

RobMcP



Hi Ben,

I tried that and it does not seem to have made any difference.

When I run an instant search on that pc, all that is returned are things prior to september 2009. I have indexing on, I checked all folders for the user including personal and archive folders, but no luck.

Can you think of anything else I can try, this has worked before but has now stopped. It is a real pain.

Thansk McP
 
B

Ben M. Schorr [MVP]



Any chance she has TWO personal folders files on her machine and the Indexer is pointed at the wrong one? You should confirm that the indexing tool is configured to point at her default personal folders file and not some legacy file that's on her hard drive unused.
 
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