Outlook 2007 won't use Contacts folder as address book

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dHJ5Y2h0ZXJ1cw

I'm trying to get OL 2007 to make a distribution list. It says it needs

addresses from my address book. When I go to the add names dialog box, no

address book is listed. When I try to change the profile in my Contacts

folder to "use as an outlook address book" the buttons and fields are greyed

out and won't respond. I am the sole user, on a single machine, not a

business, listed as administrator in the Vista setup section. My current

contacts folder appears to be MAPI, and was imported using default settings

when I upgraded from OL2003. I should also note that OL appears to have

created multiple "personal Folders" copies.
 
R

Russ Valentine [MVP-Outlook]

Outlook did none of this. You did. You would need to provide at least some

information. Post the steps you used to create a corrupt Outlook profile. I

suspect you attempted to migrate Outlook data from an earlier installation

and did so improperly.

For example, you would never use import to transfer Outlook data.

you will most likely have to create a new Outlook profile from scratch and

use the correct methods for data transfer that we post here daily.

Russ Valentine

[MVP-Outlook]

"trychterus" <trychterus> wrote in message

news:F3B2CC86-3F9B-489B-AA47-13DA3D571EE0@microsoft.com...
> I'm trying to get OL 2007 to make a distribution list. It says it needs
> addresses from my address book. When I go to the add names dialog box, no
> address book is listed. When I try to change the profile in my Contacts
> folder to "use as an outlook address book" the buttons and fields are
> greyed
> out and won't respond. I am the sole user, on a single machine, not a
> business, listed as administrator in the Vista setup section. My current
> contacts folder appears to be MAPI, and was imported using default
> settings
> when I upgraded from OL2003. I should also note that OL appears to have
> created multiple "personal Folders" copies.
 
T

trychterus

All I did was follow the prompts and accept the defaults when I upgraded from

Office 2002 to Office 2007. The importation from an earlier installation was

done by Outlook, but regardless of who's at fault, how do I create a new

profile?

"Russ Valentine [MVP-Outlook]" wrote:


> Outlook did none of this. You did. You would need to provide at least some
> information. Post the steps you used to create a corrupt Outlook profile. I
> suspect you attempted to migrate Outlook data from an earlier installation
> and did so improperly.
> For example, you would never use import to transfer Outlook data.
> you will most likely have to create a new Outlook profile from scratch and
> use the correct methods for data transfer that we post here daily.
> > Russ Valentine
> [MVP-Outlook]
> "trychterus" <trychterus> wrote in message
> news:F3B2CC86-3F9B-489B-AA47-13DA3D571EE0@microsoft.com...
> > I'm trying to get OL 2007 to make a distribution list. It says it needs
> > addresses from my address book. When I go to the add names dialog box, no
> > address book is listed. When I try to change the profile in my Contacts
> > folder to "use as an outlook address book" the buttons and fields are
> > greyed
> > out and won't respond. I am the sole user, on a single machine, not a
> > business, listed as administrator in the Vista setup section. My current
> > contacts folder appears to be MAPI, and was imported using default
> > settings
> > when I upgraded from OL2003. I should also note that OL appears to have
> > created multiple "personal Folders" copies.


>
 
R

Russ Valentine [MVP-Outlook]

You cannot upgrade Outlook installations. You should install Outlook clean

then migrate your data to a new Outlook profile.

http://support.microsoft.com/kb/829918

Russ Valentine

[MVP-Outlook]

"trychterus" <trychterus> wrote in message

news:7E33C4E4-1113-472C-82A1-5F4B51841600@microsoft.com...
> All I did was follow the prompts and accept the defaults when I upgraded
> from
> Office 2002 to Office 2007. The importation from an earlier installation
> was
> done by Outlook, but regardless of who's at fault, how do I create a new
> profile?

> "Russ Valentine [MVP-Outlook]" wrote:
>
> > Outlook did none of this. You did. You would need to provide at least
> > some
> > information. Post the steps you used to create a corrupt Outlook profile.
> > I
> > suspect you attempted to migrate Outlook data from an earlier
> > installation
> > and did so improperly.
> > For example, you would never use import to transfer Outlook data.
> > you will most likely have to create a new Outlook profile from scratch
> > and
> > use the correct methods for data transfer that we post here daily.
> > > > Russ Valentine
> > [MVP-Outlook]
> > "trychterus" <trychterus> wrote in message
> > news:F3B2CC86-3F9B-489B-AA47-13DA3D571EE0@microsoft.com...
> > > I'm trying to get OL 2007 to make a distribution list. It says it
> > > needs
> > > addresses from my address book. When I go to the add names dialog box,
> > > no
> > > address book is listed. When I try to change the profile in my
> > > Contacts
> > > folder to "use as an outlook address book" the buttons and fields are
> > > greyed
> > > out and won't respond. I am the sole user, on a single machine, not a
> > > business, listed as administrator in the Vista setup section. My
> > > current
> > > contacts folder appears to be MAPI, and was imported using default
> > > settings
> > > when I upgraded from OL2003. I should also note that OL appears to
> > > have
> > > created multiple "personal Folders" copies.

>

>>
 
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