Outllook 2007 not in cache mode, no offline files selected, yet OST file gets created.

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D

dcrepeault



I've recreated the profile. The profile is not in cache mode yet the ost file gets created. This mailbox is over 20 gigs, so the ost file grows until she gets an error. I've checked to make sure no "offline files are synchronized in send and recieve" not sure what to look for now.
 
F

Francine Otterson



Hello,

I have not been on the Microsoft boards in awhile so please forgive me if I am a little rusty with my responses.

If you have checked to make sure the folders are not setup to offline and the profile is not setup for cache mode under Account Settings - More Settings - Advanced then the actual ost file may need to be deleted from the profile.

Kind Regards
 
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