Windows Live Essentials 2011 Outlook Connector Pack 14.0.5117.5000 Unable to connect to Hotmail Serv

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EK Hotmail

Hi,

After upgrading to Outlook Connector Pack 14.0.5117.5000 on Outlook 2007, my hotmail accounts on Outlook are unable to connect to the servers. Server status always indicating Connecting .. Please kindly advise.

Thanks. Yangae
 
C

Clare Macrae

I have the same problem as the original poster, but on this environment:

Office Version: Office 2007 (i.e. same as O.P.)

Operating System: Windows 7 32-bit Home Premium (i.e. newer)

Outlook Connector Pack: 14.0.5118.5000

I followed Vinay - G's answer, uninstalling the Outlook Connector Pack, and then reinstalling it, from the 32-bit link at the bottom of the page linked to, i.e. from here.
http://www.microsoft.com/downloads/...89-af2e-41f9-a175-f93e1377959f&displaylang=en

Despite the download page saying it was for 14.1, I ended up with the original version - 14.0.5118.5000 - and the problem still exists.

Is it possible that the 32-bit URL I quote above actually has the wrong version of the download?

(I have checked this over and over again - re-downloaded, uninstalled, re-installed - both as non-admin and admin - several times over - with multiple reboots in between, and I still get the same version installed - according to " Programs and Features" - and the same never-ending " Connecting..." in Outlook)

Thanks

Clare
 
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