Outlook 2010 App Crash while importing contacts

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Yaiko0419

I'm so tired of trying again and again, try to import all the contacts into my new PC installed office2010.

The error msg is app crash, and i tried the whole afternoon. and I wonder why, i chose " do not duplicate" all the time, but still 5 duplications were made!!! gosh... i'm tired.

Here's the error msg:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 14.0.4760.1000
Application Timestamp: 4ba8fefd
Fault Module Name: OLADD.FAE
Fault Module Version: 14.0.4750.1000
Fault Module Timestamp: 4b8a3439
Exception Code: c0000005
Exception Offset: 00009db8
OS Version: 6.1.7600.2.0.0.256.48
 
G

Gordon B-P

I'm so tired of trying again and again, try to import all the contacts into my new PC installed office2010.

So in what format are these contacts? If they are in a pst file DO NOT IMPORT!!!!!

Just OPEN the file in Outlook and transfer your contacts to the new Contacts folder...

If you find my response helpful, please click on the " Vote as Helpful" button!Thank you!

 
G

Ganesh Kumar N

Try to rename the mapi32.dll file. Then try to import the contacts and check how it works.

Refer the link on how to rename the mapi32.dll file.

http://support.microsoft.com/kb/195752#appliesto

Note: the article is for Outlook 2000. However you can try the same steps for Outlook 2010.

Ganesh Kumar N
 
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