Get an error message "Cannot start Microsoft Office Outlook. Unable Unable to open the Outlook win

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Rachelefmen1

I am not able to open the Microsoft Office Outlook 2003. I get an error message that states that the Microsoft Office Outlook cannot open. There is no error code number. A window opens saying something like " Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be oened. The server is not available. Contact your administrator if this condition persists." I am the administrator of this computer and my product key does not work. Please advise. All of my contacts phone number and emails are in my Microsoft Office Outlook. I would appreciate getting the information stored in this software. Please help.

Rachelle
 
R

Rachelefmen1

I have tried holding the CTRL key. A window popped up saying " Outlook has detected that you are holding down the CTRL key. Do you want to start Outlook in Safe Mode? Yes No. "

When I click on the Yes button, a window appears very quickly and says:

Migrating Account Settings

Migrating Preferences

Creating Welcome Message

Importing User Data

And then returns to the window saying

" Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be oened. The server is not available. Contact your administrator if this condition persists." if I click on the yes or the no button.

If I click the No button the message of " Cannot start Microsoft Office Outlook...." also appears.

I also looked at your webpage http://www.officeforlawyers.com/outlook/tsol.htm#safe and read about the Command Line Switches. What I am afraid of is if I do one of the commands, I will lose the contact informations that I have stored in the Microsoft Office Outlook.

What do you mean by an Exchange server?

Please advise,

Thanks,

Rachelle
 
B

Ben M. Schorr [MVP]

Is this a company computer or just your own machine at home?

I'm betting you do not have an Exchange Server (it's the sort of thing most folks would know). You should either edit your profile (Control Panel | Mail) or just create a new profile and make sure to NOT select Exchange Server as the account type.

See if this helps: Troubleshooting Outlook - http://www.officeforlawyers.com/outlook/tsol.htm#newprof

 
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