Get "The installation of this package failed" errmsg when Installing Facebook Connector.

  • Thread starter Cerberus Starraiser
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C

Cerberus Starraiser

Win 7 x64, Outlook 2010 32-bit 14.0.5128.5000, part of Office 2010 Professional Academic

The error message is immediate upon trying to double click the install executable downloaded from the microsoft download center. Verified that I'm downloading the correct one for 32 bit Outlook. (Ran the 64 bit one for the heck of it, it correctly told me I did not have 64bit Outlook).

Can't figure out what's wrong. Did a repair of the software. This is a new computer, so nothing was installed yet, just security essentials and then office 2010.

~Dan
 
R

Roady [MVP]

Download the Facebook Provider again; it may have gotten damaged upon downloading or is incomplete.

Robert Sparnaaij

 
N

Niyamath Khan

The possible cause is when it is downloaded incompletely due to interruption in internet connection.

You may also try to download the executable file from different computer and save it to flash drive, then try to install to install it on this computer to check if it helps.
 
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