cannot import contact files to outlook 2003, cannot change import and export applications and tools,

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just got a new laptop with windows 7. installed outlook 2003 and successfully connected hotmail account but i cannot import my contacts from file created from hotmail contacts. gives error microsoft office outlook cannot start required traslator feature not installed. when i try to install it it gives me error cannot start translator feature not available. i found a solution through microsoft support but when i try to make a change to outlook in change programs under importer exporter, run from my computer, update it gives me the following message - installation ended prematurely because of error, and then fatal error during installation. can't find info on what to do next.

Roady [MVP]

There is no need to import a contacts file; use the Outlook Hotmail Connector to connect to your Hotmail account in Outlook 2003. This will then automatically download and sync your Hotmail mail, contacts and calendar to Outlook.

For your installation error; remove Office 2003 completely and then do a custom install. You can now select which components to install. Don't forget to apply Service Pack 3 for Office 2003 and additional updates aferwards.

No settings/data will be lost during this process, but it of course never hurts to make a backup first.


Robert Sparnaaij



I am already connected to outlook hotmail connector and i do receive my hotmail, although i have to do this manually where it used to sync automatically on my old laptop; and the contacts and calendar did not automatically sync.

Ezil Vinoth

Follow the steps below:

1) Remove the Hotmail account from Outlook. Refer the link below for information on how to remove accounts from Outlook.

2) Delete the .OST file(s) associated with the Windows Live account.

a. Click on Start > All Programs > Accessories > Run

b. Copy and paste the following text in the Open field and then press "Enter":
%userprofile%\Local Settings\ApplicationData\Microsoft\Outlook

3) Delete the .ost file(s) from the above location and install the latest version of Outlook connector

4) Now configure the Hotmail account using Outlook connector in Outlook. Refer the link below for information on how to add Windows Live account in Outlook.
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