Cannot open Outlook 2010 Student, operating system Windows XP

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Larry Svee

Cannot open Outlook 2010 Student, operating system Windows XP. Had Outlook 2003. When I click on my Outlook Icon it brings up the window to enter product key, each time I enter the product key it tells me to shut down and restart any Office 2010 programs, and again I click on Outlook and it goes back to the Product Key window. Word opens without any problem. I have done this 30 times. I have run the repair 2 or 3 times, same results???? Thanks LarryS
 
G

Gordon B-P



Office Home and Student doesn't contain a full version of Outlook. What it HAS done is to install a (expired) TRIAL version of Outlook which replaced your 2003 version.

You need to uninstall the trial version of Outlook 2010 as follows:

Start the activated Word 2010 program > Click File > Help > Licensing Operations button> Click Remove Trial.

Then do a CUSTOM install of Office 2003 and re-install Outlook.

Be aware that you will have little or no integration between Outlook 2003 and Offide Home and Student 2010...
 
L

Larry Svee

Hi Gordon, Thanks for the reply. I have been opening Word > File > Help > and cannot find Licensing Operations button. Still stuck?
 
G

Gordon B-P

Hi Gordon, Thanks for the reply. I have been opening Word > File > Help > and cannot find Licensing Operations button. Still stuck?
Sorry can't help any further - I don't have 2010! Try a google search on how to remove the trial parts of 2010..
 
P

Priyalatha Narayan



Follow the steps below to uninstall Office 2010 trial.

1. Open an Office application, such as Word.

2. Click the File tab.

3. Click Help.

4. Under Trial Product, find Microsoft Office Professional 2010 and then click Licensing Options.

5. Click Remove Trial.
 
L

Larry Svee



Hello Priyalatha Narayan,

Thank you for the response. I open the file in Word click help and do not see anything about Trial or Professional 2010.
 
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