Outlook says the PST files is in use by another program - but it is not?

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M

MikeDMorrison

I am trying to connect to a PST file I was using yesterday, but today I get the message the file is in use by another program - it is not?? how can i reset this so I can access it

thanks in advanced
 
B

Brian Tillman

Do you have any handheld deviced cradled? Do you have indexing on a desktop search configured to include Outlook? Do you have an antivirus program scanning the PST? If you open the Task Manager (Ctrl+Shift+Esc) and examine the Processes tab, do you see OUTLOOK.EXE there even when you believe Outlook is closed?



 
R

Ruchi Bisht

Try the steps mentioned below.

1. Close Outlook.

2. Hit the ALT+CTRL+DELETE key on the key board and select the Task manager.

3. Click on the process tab at the top ->look for Outlook .exe and click end process.

4. Open Outlook.

5. Click on File->Open->Outlook data file.

6. Select the PST file and click open

Ruchi Bisht
 
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