Outlook process won't end after I quit the program

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frank479

I'm running Outlook 2007 on Win7 64bit. I also have it configured for Outlook Connector and the Outlook Backup. In addition, my anti-virus software, Avast, also runs a MAIL SHIELD in there. When I exit the program, Outlook fires off the Backup program and that program waits for the Outlook process to terminate and release the .pst files so it can back them up. What is happening is that the Outlook process won't end and eventually the Backup program gives up. Is there a way to debug Outlook to see why it is hanging when it should simply be exiting?

If I manually terminate the process, then the backup program can proceed. I have one item that is disabled under Help->Disabled Items: ShowSenderPhoto_OutlookAddin.Connect. I have tried to re-enable it but Outlook continues to disable it. I'm puzzled why they provide a plugin that doesn't work with their own application.

Any help would be greatly appreciated.
 
F

frank479

Oh wow. This is excellent! So much info here. I'm going to have a field day with this page. If I figure out what's causing it I will post back here.

Thanks Hal!!
 
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