Outlook 2010 crash 5 times / per day

Status
Not open for further replies.
O

opadm

Hi ,

I have a problem with outlook 2010, outlook hang five times per day.

with the message not reponding.

I have these errors messages in the event log:

Log Name: Application

Source: Windows Error Reporting

Date: 12/9/2010 1:31:04 PM

Event ID: 1001

Task Category: None

Level: Information

Keywords: Classic

User: N/A

Computer: dan1.enterp.com

Description:

Fault bucket , type 0

Event Name: AppHangB1

Response: Not available

Cab Id: 0

Problem signature:

P1: OUTLOOK.EXE

P2: 14.0.4760.1000

P3: 4ba8fefd

P4: 018d

P5: 0

P6:

P7:

P8:

P9:

P10:

Attached files:

C:\Users\dan\AppData\Local\Temp\CVRC513.tmp.cvr

C:\Users\dan\AppData\Local\Temp\WERE427.tmp.appcompat.txt

C:\Users\dan\AppData\Local\Temp\WEREA7F.tmp.WERInternalMetadata.xml

C:\Users\dan\AppData\Local\Temp\WERF539.tmp.xml

C:\Users\dan\AppData\Local\Temp\WERF588.tmp.hdmp

C:\Users\dan\AppData\Local\Temp\WER439.tmp.mdmp

These files may be available here:

C:\Users\dan\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppHang_OUTLOOK.EXE_1d7918971ced5dde34465ba9a841111f509daefe_cab_0ff506c4

Analysis symbol:

Rechecking for solution: 0

Report Id: 6e15e2c4-03c2-11e0-9097-00e0299235c8

Report Status: 36

Event Xml:

<Event xmlns=" http://schemas.microsoft.com/win/2004/08/events/event" >
<System>
<Provider Name=" Windows Error Reporting" />
<EventID Qualifiers=" 0" >1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime=" 2010-12-09T18:31:04.000000000Z" />
<EventRecordID>4110</EventRecordID>
<Channel>Application</Channel>
<Computer>dan1.enterp.com</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>AppHangB1</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>OUTLOOK.EXE</Data>
<Data>14.0.4760.1000</Data>
<Data>4ba8fefd</Data>
<Data>018d</Data>
<Data>0</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>

C:\Users\dan\AppData\Local\Temp\CVRC513.tmp.cvr

C:\Users\dan\AppData\Local\Temp\WERE427.tmp.appcompat.txt

C:\Users\dan\AppData\Local\Temp\WEREA7F.tmp.WERInternalMetadata.xml

C:\Users\dan\AppData\Local\Temp\WERF539.tmp.xml

C:\Users\dan\AppData\Local\Temp\WERF588.tmp.hdmp

C:\Users\dan\AppData\Local\Temp\WER439.tmp.mdmp</Data>
<Data>C:\Users\jwise\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppHang_OUTLOOK.EXE_1d7918971ced5dde34465ba9a841111f509daefe_cab_0ff506c4</Data>
<Data>
</Data>
<Data>0</Data>
<Data>6e15e2c4-03c2-11e0-9097-00e0299235c8</Data>
<Data>36</Data>
</EventData>

</Event>
and the second one error:

Log Name: Application

Source: Application Hang

Date: 12/9/2010 1:31:04 PM

Event ID: 1002

Task Category: (101)

Level: Error

Keywords: Classic

User: N/A

Computer: dan1.enterp.com

Description:

The description for Event ID 1002 from source Application Hang cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

OUTLOOK.EXE

14.0.4760.1000

d68

01cb97cdcce2518a

0

C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE

6e15e2c4-03c2-11e0-9097-00e0299235c8

The handle is invalid

Event Xml:

<Event xmlns=" http://schemas.microsoft.com/win/2004/08/events/event" >
<System>
<Provider Name=" Application Hang" />
<EventID Qualifiers=" 0" >1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime=" 2010-12-09T18:31:04.000000000Z" />
<EventRecordID>4109</EventRecordID>
<Channel>Application</Channel>
<Computer>dan1.enterp.com</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>14.0.4760.1000</Data>
<Data>d68</Data>
<Data>01cb97cdcce2518a</Data>
<Data>0</Data>
<Data>C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE</Data>
<Data>6e15e2c4-03c2-11e0-9097-00e0299235c8</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>

</Event>

Could you help me for that ?

Thanks Guys
 
E

Ezil Vinoth

Check for any trial version Office in the computer and uninstall it.

Check in safe mode:

Hold the Ctrl key and click on Outlook icon and open in safe mode, now check with Outlook. If you are able to work without any issues then it is due to add-ins you were not able to open. Follow the steps below and disable add-ins in Outlook 2010.

1. Open Outlook

2. Click on File> options> Add-ins

3. Click on "GO" beside Manage &ndash; COM Add-ins and uncheck the add-ins and click ok.

4. Close and open Outlook and check.

If the above step does not fix the issue, create new profile and check.
 
D

Dan at IT Associates

Hello Ezil Vinoth,

No wonder this particular message board is a freakin' MESS with a huge percentage of off-topic posts, when the MS Moderators and support staff encourage the practice by answering off-topic questions rather than MOVING them to where they belong.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
B Trouble Starting Outlook 2010 after Crash Using Outlook 3
Y Outlook 2010 App Crash while importing contacts Using Outlook 3
D Outlook 2010 crash when I press the Meet Now Conference button Using Outlook 1
D Outlook 2010 crash - while adding documents to meeting invites ( faulting module name mso.dll ) Using Outlook 2
M Outlook 2010 Crash with Add-Ins Disabled Using Outlook 1
K Outlook 2010 crash with Microsoft conferencing add-in, as culprit Using Outlook 1
C Excahnge 2010 make outlook crash Exchange Server Administration 10
M why does Outlook 2010 crash whenever I double click an email __ Using Outlook 1
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 2
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 3
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
C Attached Files outlook 2010 Using Outlook 1
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
EaglePI Outlook 2010 need help with rules Using Outlook 0
K can not reinstall outlook 2010 Exchange Server Administration 0
Similar threads


















































Top