Outlook Crashed. Unable to Access E-Mail Older Than Monday

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pdigaudio

Outlook crashed on Monday evening and as a result, I can no longer access any e-mail received earlier than Monday morning (December 13). It's as if I had not received any e-mail prior to that day. How do I fix the problem and gain access to e-mail prior to Monday? I first started receiving e-mail all the way back to July 2009.
 
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Russ Valentine

Some information would be necessary to provide an answer. Error messages with the "crash," mail account types, and a precise description of the problems you are having would be a good place to start. "I cannot access email prior to Monday" tells us nothing. Are emails no longer being downloaded? Or can you no longer find emails prior to Monday? Here are some guidelines to help you create a post:http://support.microsoft.com/?id=555375 Russ Valentine
 
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Ganesh Kumar N



What is the type of email account configured in Outlook? (e.g., POP, IMAP or exchange)

If it is a pop account, you have to search for the outlook PST file and open it in outlook. Also check if you have multiple profiles from control panel-> mail.

Refer the link on how to manage.pst files in Outlook 2007:-

http://support.microsoft.com/kb/287070/en-us

Ganesh Kumar N
 
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