I have tryed to run the scanpst and it fails at 73% ran my anti vires and others with no luck. I can not open my mail and it crashes. and says to run scanpst. We have tryed to open the file as a read only to retrive data but it crashes. I would like to retrive the data in this file as it is my contact list and emails with information that I need. Any information that can help with this problem will be helpful. It appears that the only option I have is to deleate the file and create a new one if I ever want to see my email account again.