Outlook 2010 is dropping characters

Status
Not open for further replies.
H

HoundBoy



Just upgraded an office from MSO2003 to 2010; emails are randomly losing characters, both parts of body text words, and formatting codes, e.g. the link underlining in the firm's website address in the standard signature is not closing off and leaves underlining on for the following half page of quoted text.

Dropped characters are random (and permanent) turning random words into gibberish; having a conversation of repeated replies on a thread results in progressive corruption of the message, e.g. it starts out clean, but after a reply or two it starts to lose material.

This may be corrected by changing formatting default to RTF from HTML - still testing; but this isn't an acceptable solution for the client - too limited.

This is nasty, and I'm finding next to nothing in other forums from others encountering this problem.

Thanks for any advice!
 
S

Sachin Shetty



Try opening outlook in safe mode and check if it works fine.

1. Click on start>run

2. Type “outlook /safe”( without quotes)

Note: There is a space between outlook and "/"

3. If this works fine then you must disable the add-ins and check which add-in is causing the issue

4. To disable add-ins click on file>options>add-ins>com add-ins> and click on go.
 
C

Chantal Coolsma



A customer of mine has the same problem. Tried to disable add-ins. No result. Outlook 2010 in combination with Vista works okay.

Workaround: use Windows Live Mail. no problems overthere.

Chantal Coolsma - ICT4SMB BV
 
R

Roady [MVP]



Messages getting corrupted are usually caused by having a virus scanner installed which integrates itself with Outlook. Uninstall this integration part of your virus scanner and try again; you'd still be sufficiently protected by your on-access scanner part of the virus scanner. For more details see;
http://www.msoutlook.info/question/20
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 2
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 3
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
C Attached Files outlook 2010 Using Outlook 1
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
EaglePI Outlook 2010 need help with rules Using Outlook 0
K can not reinstall outlook 2010 Exchange Server Administration 0
T outlook 2010 mail item count doesnt match display Outlook VBA and Custom Forms 3
Werewolf Workaround for the missing Activities tab in Contact Folder Properties in Outlook 2010? Using Outlook 2
G Can't open .pst. Message could not access default folder (Outlook 2010 (.pst). Before that was backi Using Outlook 0
N Outlook 2010 on re-imaged computer missing calendar/contacts Using Outlook 0
V Hotmail account on Outlook 2010 Using Outlook 2
E How to send automatic emails in outlook 2010 Using Outlook 1
I Outlook 2010, 2013 will not open .msg or .eml files Using Outlook.com accounts in Outlook 1
E Outlook 2010 disable date auto-complete Using Outlook 2
Similar threads


















































Top