Outlook 2003 & Windows 7 - composing email issue

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First timer here - hoping someone can help with a problem that has occurred for the first time this morning. I am running Windows 7 Home Premium 32 bit with Office 2003. Have been using Windows 7 for over a year now with no issue.

This morning when I go to compose a new email or reply to an exisitng email, no 'email window appears' (if that makes sense). I can see a new email window if I hover over the outlook icon on the bottom of the screen - but it won't open. The result is I cannot email!

I've had a quick scan around to see what can be done. Have run a repair using the Office disc and have also done a reset under the internet explorer / advanced tab - but no joy.

Anyone have any ideas - would be really appreciated.

Ben M. Schorr [MVP]

Do you have dual monitors by any chance? Have you tried rebooting your computer?

Ruchi Bisht

Try opening outlook in application safe mode and check if the issue occurs. To open outlook in application safe, click start > All Programs > Microsoft Office > Press and hold the Ctrl key and click "Microsoft Office Outlook 2003". If everything works fine in outlook safe mode, then disable the add-in(s). For information on disabling add-in(s) in outlook check the Microsoft link below:


If the issue still exists, try to create a new profile and then open outlook, for more information on creating a new profile check the Microsoft link below:


Ruchi Bisht
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