Outlook 2002 RTF Email Opens in Word 2010

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M

mpaquette



Is anyone else running Outlook 2002 with Office 2010 (minus Outlook)? We can't run Outlook 2010 because we are on Exchange 2000. Clients running Outlook 2002 and Word 2010 have an issue opening RTF emails. They open in Word instead of Outlook. HTML emails open fine.

Anyone else run into this?
 
R

Russ Valentine

That is exactly what I would expect. That's what Outlook 2002 does. Word is its editor for RTF messages in Outlook 2002. Always has been. You'll find lots of other surprises too when using a version of Outlook that is so different from the rest of your Office suite. It's not recommended.Russ Valentine
 
M

mpaquette

Thanks for the reply but there are 5 people with identical setups: Outlook 2002 and Office 2010 (minus Outlook). Only 1 of the 5 have the problem when reading RTF emails from the same sender.
 
R

Russ Valentine



As I recall Outlook 2002 may have had an option to chose which editor to use: Word or Outlook's native editor. Check how those settings differ among these users. Can't tell you how because Outlok 2002 is ancient history. Can't be that hard to find.

Russ Valentine
 
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