Outlook 2007 Stops Receving Hotmail Messages for No Apparent Reason

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A Zimmerly

I use Outlook 2007 and it polls a TimeWarner account as well as my Hotmail account. Hotmail comes in fine and then for no apparent reason, Hotmail stops receiving messages. The only way I can resolve it is to delete the Hotmail account, reinstate it, and open and close Outlook. What a pain!! Any idea why it stops receiving only for the Hotmail account? I can send using the Hotmail account via Outlook without issue.Arlene
 
A

A Zimmerly

I do. I also tried uninstalling and reinstalling it to see if that would resolve it. It didn't. I'm using Microsoft Outlook Hotmail Connector 32-bit (14.0.5117.5000).Arlene
 
A

A Zimmerly



I had a very hard time sifting through all the information in the thread you had me link to. But this seemed to do it:

Click on start > All programs > Accessories > Run > copy and paste the following text in Open field and then press Enter:

%userprofile%\Local Settings\Application Data\Microsoft\Outlook

Delete the .ost file(s) associated with the problem Hotmail account from the current folder location

Thank you!

Arlene
 
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