Outlook express 6.0 missing the attachment form the mail sent by outlook 2007

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G

Gary Chan8888



I'm using outlook 2007 sp2, my client use outlook express, when I send e-mail with attachment to our client which using outlook express, our client complain that the mail missing the attachment, how to solve this problem
 
V

Vinay - G



Check with the antivirus integration with the email. Disable the outgoing and incoming email scanning and check if it helps.
 
H

Hal Hostetler - Print-Imaging [MVP]

Make sure your default message format is NOT set to Rich Text Format. RTF is only understood by Outlook, all other email clients will either get no attachmeent at all or will get a large attachment named "Winmail.dat" which cannot be opened. For formatted messages, use HTML instead.

Users getting Winmail.dat attachments with message sent from Outlook 2007

Recipients are receiving winmail.dat attachments Hal


 
G

Gary Chan8888

Thx for your reply, the client said that it already disable
 
G

Gary Chan8888



Thx for your reply, The default message is HTML and I tried to change use the text format, the problem doesn't appear in text format!
 
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