Synchronizing subscribed folders causes hanging during send/receive process

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longlongpj

Original Title: Synchronising subscribed folders causes hanging during send/receive

When I startup Outlook 2010 on Windows 7 my first gmail account goes through the send/receive process and also a synchronising subscribed folders process. My second gmail account does the regular send/receive but then hangs on the " synchronising subscribed folders" . Having checked various forums I have deleted the antirvirus (AVG plug-in). Doesn't help. Deleted the Antivirus altogether and ran with no antivirus. Doesn't help. I have no RSS feeds active. I have uninstalled all add-ins for Outlook including Outlook Social connector and SharePoint Server Colleague Import Add-in. Doesn't help. On starting Outlook in safe mode I get the message. " IMAP search folders based on criteria of message size, recipient, or sender do not work on messages already downloaded. To fix this remove your IMAP e-mail account and then add it again." So, I deleted the offending IMAP account and add it again, but still the same problem with the second account hanging on " synchronising subscribed folders." I was having a similar problem before with Outlook 2007 and seemed to fix it by deleting the antivirus plugin and the RSS feeds. I have just installed Office 2010 and it is happening again and I can't find a solution. Lenovo Thinkpad X100e. Can someone help.
 
G

Ganesh Kumar N

If you have subscribed for RSS feeds with outlook 2010, remove the RSS feeds and any subscription done in outlook 2010.

Also Click on file-> Go to options-> Under advanced-> Click on send/ receive-> Under send/ receive groups click on edit-> Select imap from accounts-> Check the box which says download headers for subscribed folders.

Ganesh Kumar N
 
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