Error Code 0x8004003 Unable to synchronize due to hierarchy of folders?

Status
Not open for further replies.
D

drinkwa2

Have been having problems synchronizing my email messages over the past two days. The messages do not come into my Inbox in my sympatico email account....they just appear in my 'Outlook Data File' folder? When I open the Synch Issues folder....I see a whole list of 'error messages' from today & yesterday....such as:

13:00:55 Synchronizer Version 14.0.5117

13:00:55 Synchronizing Mailbox 'my mailbox@sympatico.ca'

13:00:55 Synchronizing Hierarchy

13:00:55 1 folder(s) updated in online store

13:00:55 Synchronizing local changes in folder 'CanAssistAfrica'

13:00:55 1 item(s) updated in online folder

13:00:55 Synchronizing local changes in folder 'CIES-CIDE'

13:00:55 3 item(s) updated in online folder

13:00:55 Synchronizing local changes in folder 'Friends'

Just noticed some other important notes at the bottom of the " log" :

12:26:30 Synchronizing local changes in folder 'Sent Items'

12:26:36 Error Synchronizing Message

12:26:36 Error with Send/Receive.

12:26:36 Folder Collection Sync Key: 0{2920a743-fd85-4993-8090-0455d4e5c2f2}513

12:26:36 Message Collection Sync Key: 0{a28d7600-bbf5-422a-bfda-55a878b1020e}510

12:32:11 The server reported a temporary error.

12:32:11 Error: 5102. Server. Exception of type 'System.OutOfMemoryException' was thrown..

12:32:11
 
G

Ganesh Kumar N

Do you have a live or Hotmail account configured with outlook connector?

If so, which version of outlook connector do you use?

To check if you have a live account, go to file-> account settings. If you have an outlook connector account then try the steps below.

1. Check under control panel-> programs and features and Remove Outlook Connector 12.1/ 14 and reinstall the Outlook connector 14.

2. Remove and add the Hotmail account(s) through Outlook connector.

3. If the issue still persists then remove the account and delete the OST files from the following location and re-add the Hotmail account.

Click on start > All programs > Accessories > Run > copy and paste the following text in Open field and then press Enter: %userprofile%\Local Settings\Application Data\Microsoft\Outlook

Delete the .ost file(s) associated with the problem Hotmail account from the current folder location.

Refer the link to download and install outlook connector 14:-

http://www.microsoft.com/downloads/details.aspx?FamilyID=39db2b89-af2e-41f9-a175-f93e1377959f&displaylang=en

Ganesh Kumar N
 
D

drinkwa2

Hi Ganesh: Don't know what happened....but I had removed the Outlook Connector, downloaded & run the new Outlook Connector (version 14). There were two entries in my Account Settings associated with my email address. The one with a checkmark was at MAPI type and the other was a POP/SMTP. Decided to delete the MAPI one and then I called Bell Tech support.

The Bell Tech support person said that everything was OK because I could now send & receive email. BUT the main folder that was the InBox that my emails came into (& was associated with my Hotmail account)....& all of my 'sub-folders' that were under it....were GONE!! When I opened my Hotmail, I could see that the folders were still there, but it was no longer linked with my Outlook for some reason?? I have re-created all of the sub-folders in my Outlook, under my Inbox, but somehow I seem to have lost my link between the sub-folders in Outlook and in Hotmail?? The Bell Tech support said that I could just move all the emails from each folder on Hotmail (one folder at a time) into my InBox on Hotmail & then they would be transferred over to Outlook.....where I could open them & move them into each of the New sub-folders that I have created.....BUT then they are no longer present in the Hotmail folders if I am working on a computer that doesn't have Outlook??

Prior to all these issues today, I was able to see all my subfolders on BOTH Outlook and Hotmail....help!!
 
G

Ganesh Kumar N

When you configure the Hotmail id as POP account, the outlook data will be saved locally on to the computer as .pst file. However if the account is configured as IMAP, the data will be on the server and only a copy/mirror image will be downloaded into outlook and stored as .ost (offline storage file) file and folders can be viewed in outlook.

In this case once the MAPI account is removed from outlook, the subfolders synced with the server will also be removed from outlook. The data will still be available on the server. So if the account is re-configured as MAPI account, you will be able to see all the subfolders.

Refer the link on different between IMAP and POP account:-

http://office.microsoft.com/en-us/outlook-help/introduction-to-e-mail-account-types-HA010355550.aspx#_Toc252630994

Ganesh Kumar N
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
5102 means there is an issue syncing to the server - in some cases its because there a large file (near or over 4 MB) that is stuck trying to sync. Move it to a local pst or Shift+Delete it from Outlook. If you switch to a POP account and deleted the messages from the server, it should sync correctly as long as you don't try to move the problemic messages back to the server.

 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
M error code 0x8DE00006 Using Outlook 1
B Automation error running VB macro code Outlook VBA and Custom Forms 8
M VBA Code to Restart Outlook on error Outlook VBA and Custom Forms 3
S Outlook 2010 I am getting error code 0x8DE00006 'the operation failed'. outlook 2010 send/receive progress Using Outlook.com accounts in Outlook 2
C Error Code -3253 Outlook for MAC Using Outlook 0
D Outbox will not send, error code 0X800CCC78 with 550 sender restricted. Using Outlook 3
S Error code 3260 Using Outlook 6
S Error code 0x8004102A Error With Send/Receive Using Outlook.com accounts in Outlook 2
A Outlook 2010 ATT UVerse incoming email error code 0x800CCC0F Using Outlook 2
S 0x800CCC33 error code. 'access to the account denied' 'server responded forbidden. Please help. Using Outlook 1
B Error Code - Task 'Email removed for privacy' (0x80004005) : 'There is an error synchronizing your m Using Outlook 2
J Error code when sending emails. Using Outlook 1
M Cannot send email and get error code Using Outlook 2
H getting error code 0x800ccc18 when sending/receiving e-mails Using Outlook 2
L I am getting error code OX800CCC78 when I try to send and email in Outlook 2003 Using Outlook 1
T Error code: Error Code OX800CCC7D. Can receive email but when trying to send email it goes to the ou Using Outlook 2
T About activeSync v14.0 ,Sendmail status code is 110, means unknown server error. Could you tell Exchange Server Administration 1
D Error code 0x85010014- problem syncing with the new Office 2010 Using Outlook 4
M I can receive emails but I can send emails. The error code 0x80042109 disp;ays when sending emails from Outlook 2007 on bellsouth.com account. Using Outlook 2
Y Ideas: Insert an error code or give a short description of what you are trying to accomplish or fix.__ Using Outlook 1
C Ideas: Insert an error code or give a short description of what you are trying to accomplish or fix.__ Using Outlook 1
E 554 message not allowed [320] I am able to receive emails from these contacts but when i reply i get this error code. It is from contacts that i have Using Outlook 1
T Getting Error code 5.7.1 in Outlook Using Outlook 2
N I am getting a 5102 error code ever time I try to sign into my hotmail account. Using Outlook 2
E error code MAPI error 0x80040107. I'm trying to move email messages and email lists from my old MS Using Outlook 2
J Cannot create email account. Receive error code 0x8007035 Using Outlook 3
B error code 0x800CCC80 in Outlook 'None of the authentication methods supported by this client are su Using Outlook 3
J get error code 0x80048849 and 0x800488820 when send receive windows live mail Using Outlook 1
L Microsoft Outlook Connector error code 4005 Using Outlook 1
B Microsoft Outlook Connector error code 4102 Using Outlook 2
C Error code 0x8004210a when trying to send/receive mails in Outlook 2003 Using Outlook 2
B Outlook 2003 sending error code 0x800cc61 Using Outlook 4
M Error code 0x80040154, cannot receive email Using Outlook 2
F Ideas: Insert an error code or give a short description of what you are trying to accomplish or fix.__ Using Outlook 2
D When adding a new Outlook 2010 profile, I get the error code 0x80040605 and cannot add an email acco Using Outlook 5
M error code 80004005 Using Outlook 1
B error code 0x800CCC92. Using Outlook 2
Z Error code 0x840ccc33__Cannot delete emails from INBOX of MSN Mail - Inbox- MSN Explorer when viewin Using Outlook 2
J Cannot start microsoft outlook 2007. Cannot open the Outlook. Get error code. Using Outlook 3
G Error code 0x8004210a - using Outlook 2003 Using Outlook 2
J Outlook wont send emails error code 0x80040305 Using Outlook 4
B Receiving error code for all accounts when sending/receiving 0x8004010f "The operation failed. An ob Using Outlook 1
L error code 0x800CCCDD Using Outlook 1
T Error code 8de00002 Using Outlook 2
R Error Code 0x800106ba when I tried to turn on the Windows Defender Using Outlook 2
H Outlook 2010 would not start. Error Code : 'outlook.pst not saved correctly' and i can`t find outlook.pst__Outlook 2010 Using Outlook 1
J Error Code 503: Valid RCPT command must precede DATA Using Outlook 1
B Error Code: 0x80040fb3 appear when syncing with Blackberry Curve 8530 Using Outlook 5
M Not receiving an error code, JUST not receiving mail since I had a temp contact spam from Windows live. I had changed my password and I'm not getting Using Outlook 1
M Not receiving an error code just not getting my e-mail in Outlook. I was picking up mail from Windows Live. I had someone send e-mail to all my contac Using Outlook 2
Similar threads


















































Top