Connecting to the server.

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Michael Salvetti

My outlook will not connect to the server. The status shows it connecting and it never completes changing it to connected. I have removed my account and reinstalled it and it still does not work. Is there a problem with the server? I do not receive any email.

Kathleen Orland [MVP]

If you enable the view of your send/receive status you'll see there's a tab marked Errors. Click on that tab to see what the errors are and detail them here, please. Microsoft

Michael Salvetti

From Subject Received Size Categories Synchronization Log: 1:00 PM 3 KB

I did not get any errors. I did receive an error from the Sync Issues folder. I"m attaching the log for your review.

Ganesh Kumar N

What type of email account do you use (POP or MAPI)?

If you"re using an Outlook connector account, remove the Outlook connector email account from tools-> email accounts. Then try to remove the previous version of Outlook connector by going to Start->control panel-> programs and features.

Reinstall the Outlook connector 14 from the links given below.

32 bit OS:

64 bit OS:

Try to configure the Hotmail account using the Outlook connector and check.

Ganesh Kumar N

Michael Salvetti

Well good news my outlook is working now. After replying to it started to work. I did in the past removed the Outlook connector and reinstalled it and it wasn't working. The problem was the Microsoft exchange was not allowing it to synchronize to the folders and that was causing it not to connect. That's my guess. Anyway thanks for the help.
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