"Cannot start microsoft outlook. cannot open the outlook window. The set of folders cannot be opened

  • Thread starter Matt.it
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Matt.it

i've the same problem starting outlook 2010 (from office professional plus 2010) installed after disitalled the valutation was installed before

The error message said:

" Cannot start microsoft outlook. cannot open the outlook window. The set of folders cannot be opened. An unexpected error has occured.MAPI was unableto load the information service msncon.dll. Be sure the service is correctly installed and configured
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: "Cannot start microsoft outlook. cannot open the outlook window. The set of folders cannot be opened. An unexpected error has occured.MAPI was unableto load the information service msncon.dll. Be sure the service is correctly installed and c

msncon.dll is used by the Outlook Connector. Try uninstalling the Outlook Hotmail Connector and download a new copy and reinstall it.

Check to see if compatibility mode is enabled - if so, disable it. For more information, seehttp://www.slipstick.com/problems/compat_mode.htm

 
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