Cannot open hyperlinks inside e-mails... (outlook 2010)

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trigity

I am having a hard time opening/redirecting to web pages from email messages. After clicking to follow the link, it gives me an operation cancelled due to restrictions on this computer, in a dialog box. It also, say's, To contact the system administrator. I have tried a few of the " fixes" and none of them worked. Any other methods out there to resolve this small issue.

Thank you in advance- trigity
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
This is a problem with IE and Windows, its not an Outlook error. You need to reset your internet settings in IE's Tools, Internet Options, Advanced tab. (Or Control panel, Internet options, Advanced tab). If it occurred after uninstalling Firefox or Chrome (and any program that opens HTML files) you need to repair the registry.

If resetting the Internet settings doesn't work (and they don't seem to for a lot of users), seehttp://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/ for other things to try. Most people tell me that " Edit Registry part 2" was the fix they used.

 
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