Internet Connection is working but Outlook will not connect

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P

preisera

My laptop connects well and, Outlook connects almost immediately. However, at home Outlook has stopped connecting to my internet connection. Everything else works fine. I cannot figure out why the internet works fine and Outlook will not connect to this one connection (which unfortunately is my home connection). Any ideas would be great.
 
N

Niyamath Khan



You may try to send/receive emails through Outlook in Windows clean boot mode to check if it helps.

Refer to the steps given in the link below to start computer in clean boot:

http://support.microsoft.com/kb/310353

Note: Ensure to restart computer to normal mode once troubleshooting is completed.
 
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