Why do messages only arrive when I select the server's folder?

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F

Fabricio Pub



I've got my Gmail set up in Outlook 2010. It appears as a tree ("myemail_AT_gmail.com") separate from my Outlook Data File tree, with its own Inbox and all.

I click "Send/Receive". It takes a while to finish.

But the messages don't appear anywhere.

But, if I select the folder myemail_AT_gmail.com, like if I wanted to see its contents, then even if I don't click Send/Receive the messages from my Gmail account appear in Outlook, and the Rules move them to their folders!

Is that how I should "check for new mail"? To click the "myemail_AT_gmail.com" folder as if I wanted to see its contents, only to watch the little message "Fetching new messages" get completed and the emails be moved to my local folders under the Outlook Data File tree?
 
G

Guruprasad Ra



Try setting automatic send/receive and check if this helps to resolve the issue.

Click on Send/Receive Tab> Send/receive Groups > Setting for group "All accounts" > Schedule the automatic send/receive (choose the appropriate time) and then enable the automatic send/receive.
 
F

Fabricio Pub



I'm sorry, the point is that Send/Receive does not work at all, nothing happens when I perform a Send/Receive (but it does take some seconds to finish, like it was going to work but doesn't). So I don't think making it automatic will be of any help.

Someone told me to check my account settings, and enable "Download complete items including attachments and subfolders". This made Send/Receive work to a degree, in the sense that some messages do arrive when I perform it, but now it always stucks at around 70% and never finishes. I have to cancel it, and there is no guarantee that all my mail has arrived at Outlook.

In case this is of help, my Gmail account itself is configured to use IMAP.

I must admit I am really, really frustrated with Outlook 2010 after this several *months* trying to fix problems that I can't see why they ever happen.
 
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