Deleted email window won't close

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C

connielh

When one of my employees deletes a message from her Inbox, the window minimizes to the taskbar instead of closing. We've tried repairing Outlook 2007 but it is still happening. Any ideas on how to get the window to close instead of minimizing?
 
E

Ezil Vinoth



What type of email account is your employee using (POP or IMAP or Exchange)?

Does the issue occur with only one employee or many?

How do you delete the email?

Only the email window minimizes or even the Outlook window minimizes?

Try "Shift + Delete" and check the status.

Also check in application safe:

Hold the Ctrl key and click on Outlook icon to open in safe mode and try to delete the email. If no issues then, disable add-ins from Outlook.
 
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